220-802 Question #880: Real Exam Question with Answer & Explanation

The correct answer is A: The monitor cable is not fully attached to the PC.. Both A and C are correct because both are physical, movement-related causes consistent with the scenario. A loose monitor cable (A) is very likely after moving a computer - the cable could have been partially dislodged during transport, causing no video signal. Two video cards wi

Question

A customer, Karen, moved a personal computer from one room to another. The computer's power LED is on, but the display's screen indicates no signal is available. Which of the following are correct? (Select TWO).

Options

AThe monitor cable is not fully attached to the PC.
BThe display adapter's drivers need to be reinstalled.
CThere are two video cards and the cable is attached to the disabled one.
DResolution is set too high in display settings.
EThe operating system is corrupted.

Explanation

Both A and C are correct because both are physical, movement-related causes consistent with the scenario. A loose monitor cable (A) is very likely after moving a computer - the cable could have been partially dislodged during transport, causing no video signal. Two video cards with the cable attached to the inactive one (C) is also plausible - if the PC has an integrated GPU and a discrete GPU, the cable might now be plugged into the wrong port after being reconnected in the new room. Driver reinstallation (B) is not caused by physically moving a PC. Resolution settings (D) would cause a distorted or blank image but the monitor would still receive a signal. OS corruption (E) would not be caused by moving the PC and would present differently.

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