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CompTIA

220-802 · Question #602

The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue…

The correct answer is A. Performance Monitor. Performance Monitor (perfmon) is the Windows built-in tool for tracking real-time and logged system performance metrics. It includes specific counters for disk performance such as 'Pages/sec' (measuring memory page faults being handled by disk I/O) and 'Current Disk Queue…

Hardware and network troubleshooting

Question

The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities should the technician look FIRST for this information?

Options

  • APerformance Monitor
  • BComponent Services
  • CDevice Manager
  • DDrive Management

How the community answered

(19 responses)
  • A
    89% (17)
  • B
    5% (1)
  • D
    5% (1)

Explanation

Performance Monitor (perfmon) is the Windows built-in tool for tracking real-time and logged system performance metrics. It includes specific counters for disk performance such as 'Pages/sec' (measuring memory page faults being handled by disk I/O) and 'Current Disk Queue Length' (showing how many I/O requests are waiting). These counters directly indicate disk health and performance bottlenecks. Component Services (B) manages COM+ applications and transactions. Device Manager (C) manages hardware drivers and device status, not performance metrics. Disk Management (D) handles partitioning and volume configuration, not performance monitoring.

Topics

#Performance Monitor#disk metrics#page faults#disk queue length

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