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CompTIA

220-801 · Question #980

Joe, a home user, reports that on occasion he cannot print from his laptop to his wireless printer. The problem seems to occur only when Joe is at one end of his home. A technician checks the signal…

The correct answer is C. The laptop is picking up another router with default settings. If you keep the default SSID without encryption, your wifi can get mixed with another WIFI with default settings. To avoid this problem, create a unique SSID with strong encryption so it doesn't get mixed up in the air.

Hardware and network troubleshooting

Question

Joe, a home user, reports that on occasion he cannot print from his laptop to his wireless printer. The problem seems to occur only when Joe is at one end of his home. A technician checks the signal strength of the laptop in that location and finds it to be good. The technician notes that Joe's router is using the default SSID with no encryption. Which of the following could be the issue?

Options

  • AThe printer drivers need to be updated on the laptop.
  • BThe wireless printer does not have wake on LAN set properly.
  • CThe laptop is picking up another router with default settings.
  • DThe wireless network needs to have encryption turned on in order to print.

How the community answered

(21 responses)
  • A
    5% (1)
  • B
    10% (2)
  • C
    62% (13)
  • D
    24% (5)

Explanation

If you keep the default SSID without encryption, your wifi can get mixed with another WIFI with default settings. To avoid this problem, create a unique SSID with strong encryption so it doesn't get mixed up in the air.

Topics

#wireless interference#SSID#default settings#troubleshooting

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