A user states that when printing to a shared printer nothing happens and the user has verified that the printer is turned on. Which of the following is the MOST likely cause?

The correct answer is A. The print server does not have network connectivity. The logical step in solving this problem is to check the print server. If the print server is powered on and the shared printer is not printing at all, check the network connectivity and rectify the

Hardware and network troubleshooting

Question

Options

AThe print server does not have network connectivity.
BThe ISP service is currently not available.
CThe user's print drivers are corrupted.
DThe printer is low on toner.

How the community answered

(44 responses)

A
84% (37)
B
5% (2)
C
9% (4)
D
2% (1)

Explanation

The logical step in solving this problem is to check the print server. If the print server is powered on and the shared printer is not printing at all, check the network connectivity and rectify the

Topics

#printer troubleshooting#print server#network connectivity#shared printer

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