A customer reports that their 4-year-old PC takes a long time to boot. The technician investigates and finds the BIOS is rediscovering the hardware environment at every boot. Which of the following…

The correct answer is A. Change out the CMOS battery on the motherboard. When CMOS battery loses its juice, the BIOS will act strangely everytime you boot the PC. Change the CMOS battery regularly to keep the BIOS on the motherboard performing optimally.

Hardware and network troubleshooting

Question

A customer reports that their 4-year-old PC takes a long time to boot. The technician investigates and finds the BIOS is rediscovering the hardware environment at every boot. Which of the following will MOST likely fix this problem?

Options

AChange out the CMOS battery on the motherboard.
BAt the OS level, launch "Device Manager" and re-scan the hardware.
CHit "F9" while the computer is booting, but before the OS starts to load.
DReset the BIOS using the CMOS reset jumper.

How the community answered

(28 responses)

A
82% (23)
B
4% (1)
C
4% (1)
D
11% (3)

Explanation

When CMOS battery loses its juice, the BIOS will act strangely everytime you boot the PC. Change the CMOS battery regularly to keep the BIOS on the motherboard performing optimally.

Topics

#CMOS battery#BIOS#hardware rediscovery#motherboard

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