A technician servicing a user's computer notices the user has a lot of desktop icons linking to inappropriate websites. Which of the following should the technician do NEXT?

The correct answer is A. Report through proper channels. Notify your immediate supervisor and he can escalate the issue to higher authorities for proper investigation and mitigation.

Hardware and network troubleshooting

Question

Options

AReport through proper channels
BTrack the evidence
CDocument all changes to the computer
DPreserve the data and device

How the community answered

(26 responses)

A
88% (23)
C
8% (2)
D
4% (1)

Explanation

Notify your immediate supervisor and he can escalate the issue to higher authorities for proper investigation and mitigation.

Topics

#incident response#professionalism#reporting procedures#evidence handling

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