220-801 · Question #632
A technician is diagnosing a laser printer that is consistently having issues picking up paper from the first tray. Which of the following items would the technician replace FIRST?
The correct answer is C. Rollers. Paper pickup rollers are rubber components that grab paper from the tray and feed it into the printer. Over time, these rollers wear smooth, become dirty, or harden, causing paper pickup failures. This is the most common and direct cause of paper-not-picking issues. Toner is…
Question
A technician is diagnosing a laser printer that is consistently having issues picking up paper from the first tray. Which of the following items would the technician replace FIRST?
Options
- AToner
- BTransfer belt
- CRollers
- DImaging drum
How the community answered
(28 responses)- A4% (1)
- B11% (3)
- C82% (23)
- D4% (1)
Explanation
Paper pickup rollers are rubber components that grab paper from the tray and feed it into the printer. Over time, these rollers wear smooth, become dirty, or harden, causing paper pickup failures. This is the most common and direct cause of paper-not-picking issues. Toner is used for printing the image, the transfer belt moves toner to the paper, and the imaging drum creates the electrostatic image - none of these are involved in the physical paper pickup mechanism.
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