A technician installs a new sound card but no sound can be heard. Which of the following utilities can be used to see an error?

The correct answer is B. Device Manager. Device Manager (devmgmt.msc) is the correct tool because it displays the status of all installed hardware devices. A newly installed sound card with a driver problem will appear with a yellow exclamation mark (!) or red X indicating a conflict, missing driver, or hardware…

Hardware and network troubleshooting

Question

Options

AMSCONFIG
BDevice Manager
CDXDIAG
DREGEDIT

How the community answered

(26 responses)

A
8% (2)
B
85% (22)
C
4% (1)
D
4% (1)

Explanation

Device Manager (devmgmt.msc) is the correct tool because it displays the status of all installed hardware devices. A newly installed sound card with a driver problem will appear with a yellow exclamation mark (!) or red X indicating a conflict, missing driver, or hardware error. MSCONFIG manages startup programs and services, DXDIAG is a DirectX diagnostic tool (useful but secondary), and REGEDIT is the registry editor - none of these directly surface hardware device errors the way Device Manager does.

Topics

#Device Manager#sound card#driver errors#hardware troubleshooting

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