A network impact printer functions yet is not printing any characters. It was working before a user visited the printer. Which of the following is the MOST likely cause?

Question

Options

• AThe user changed the printer baud rate.
• BThe user set the printer offline.
• CThe user replaced the paper incorrectly.
• DThe user replaced the ribbon incorrectly.

• A
  15% (3)
• B
  5% (1)
• C
  5% (1)
• D
  75% (15)

Explanation

An impact printer (such as a dot-matrix printer) produces characters by striking an inked ribbon against the paper. If the ribbon is installed incorrectly - for example, misaligned or loaded backwards - the print head strikes but no ink is transferred, resulting in blank output even though the printer mechanically operates normally. The printer feeding paper and making noise confirms it is functional. Setting the printer offline (B) would typically stop all printing entirely and show an error state. An incorrect baud rate (A) would produce garbled output, not blank output. Incorrect paper installation (C) would more likely cause jams or feed errors rather than blank characters.

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