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Exams220-801Questions#300
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220-801 · Question #300

220-801 Question #300: Real Exam Question with Answer & Explanation

The correct answer is C: Move the jumper on the secondary drive off of master. On older PATA/IDE drives, a physical jumper on the drive configures it as Master, Slave, or Cable Select. If two drives on the same IDE channel are both jumpered as Master, only one will be recognized - the other is invisible to the BIOS. Moving the secondary drive's jumper to Sl

Question

A technician installs a secondary hard drive on a PC. The new drive does not show up in the operating system or the BIOS; only the primary is listed. The technician verified that the drive has been connected properly. Which of the following should the technician do to make the drive available to the system?

Options

  • ARemove the CMOS battery to clear the BIOS settings
  • BMove the cable on the motherboard to a different port
  • CMove the jumper on the secondary drive off of master
  • DEnable the S.M.A.R.T. setting in the BIOS

Explanation

On older PATA/IDE drives, a physical jumper on the drive configures it as Master, Slave, or Cable Select. If two drives on the same IDE channel are both jumpered as Master, only one will be recognized - the other is invisible to the BIOS. Moving the secondary drive's jumper to Slave (or Cable Select) resolves the conflict. Clearing BIOS settings (A) would not fix a jumper conflict. Moving the cable port (B) could help in some scenarios but is not the root cause here. S.M.A.R.T. (D) is a health monitoring feature unrelated to drive detection.

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