A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the…

The correct answer is C. Replace the fuser. In a laser printer, the fuser assembly uses heat and pressure to permanently bond toner to the paper. If the fuser is failing or worn, it may not apply consistent heat and pressure across the entire page. A faded bottom half of the page is a classic symptom of a fuser that is…

Hardware and network troubleshooting

Question

A user is printing pictures to the color laser printer and the bottom half of the picture is faded. The printer is displaying no errors. Which of the following is the MOST likely resolution to the problem?

Options

AReplace the printer ribbon.
BReplace the pickup assembly.
CReplace the fuser.
DReplace the print head.

How the community answered

(28 responses)

A
7% (2)
B
14% (4)
C
75% (21)
D
4% (1)

Explanation

In a laser printer, the fuser assembly uses heat and pressure to permanently bond toner to the paper. If the fuser is failing or worn, it may not apply consistent heat and pressure across the entire page. A faded bottom half of the page is a classic symptom of a fuser that is not fully heating up at the end of the page, or whose heating element is degrading. Replacing the fuser resolves this. A ribbon is not used in laser printers. The pickup assembly handles paper feeding. The print head is an inkjet/dot matrix component, not used in laser printers.

Topics

#laser printer#fuser assembly#print quality#faded output

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