220-301 Exam Questions

A laptop user reports to a technician that the laptop battery no longer charges. The technician plugs in the laptop's AC adapter and sees that nothing happens. Which of the followi...

A technician boots up the computer and gets a message during the POST that the keyboard is NOT connected. The connection is confirmed to be in place, but after rebooting, the same...

Having a single floppy disk drive attached to the data cable on the connector before the twist between wires 10 -16 results in:

When asked to upgrade a notebook computer system, a service technician notices that there is only one Type III PCMCIA slot available. What is the maximum size of PCMCIA card that c...

A laptop has a pair of Type I PCMCIA slots. Which PCMCIA card arrangements are supported?

Not including the adapter itself, how many devices can be installed in an Ultra 2 Wide SCSI Bus?

A small office has a 5 computer network with 10/100 NICs (network interface cards) in the computers, a 10BaseT Ethernet Hub, and Category 4 cables connecting everything together. T...

Which two of the following can cause a Laser Jet printer to print too lightly? (Select TWO)

An Ultra DMA 33 or ATA ATAPI 4 hard drive requires which type of cable?

When placing a heatsink on a processor, which of the following should be placed between them?

Which of the following protocols uses a variable length name defining each workstation?

An A+ Certified Technician just built a clone PC. The floppy drive's LED is lit up (and stays that way) from the time the machine is powered on. What is the MOST likely explanation...

Which technology is susceptible to interference from physical obstacles such as walls?

A customer complains that the program applications being displayed on the screen are too small and difficult to read. How should a technician change the video settings?

A user tells the technician that after installing new RAM, a new hard drive and a network card, the PC does not boot. What information should the technician gather from the user? (...

Which setting in the computer BIOS is useful when troubleshooting a locally connected printer that is NOT printing correctly?

A customer states that after someone borrowed a computer, a larger than normal black border appeared around the edge of the Windows desktop. What is the FIRST question a technician...

When a touch screen monitor seems to be off center, what should be done to correct the problem?

Which type of printer uses a ribbon with alternating colored bands that pass in front of a print head with a series of tiny heated pins?

How much cache is on a Celeron processor?

What is the maximum segment length of a CAT5 UTP cable?

What is the best mode possible on a 10BaseT network of PCs connected with hubs?

What is the maximum rate at which Ultra 3 SCSI can transfer data?

To which port does an external modem typically connect on a PC? ActualTests.com

How is an ID logical 3 set on a 3-bit jumper block on a SCSI hard disk drive?

What is the proper storage environment for OPC (organic photo-conducting) drums?

Which protocol transfers data in burst mode at a rate of 33.3 Mbps?

Which physical component in a computer contains the computer's basic circuitry and components?

RIMMs and DIMMs are examples of which system component?

A client calls and reports there is no sound on a computer. Before arriving in person, what should the technician do?

A technician tries to install two IDE drives as Master/Slave on the same ATA. Drive 1, installed first, jumps as a Master and the BIOS correctly autodetects it. Drive 2 is then jum...

Which of the following configuration settings is based on the manufacturer of a NIC (network interface card)?

The PC technician needs to identify a PCI card that has a female RJ-45 connector. What is this card?

Upon boot up, the PC reports a parity error. What is the MOST likely cause of this error message?

In Wireless computing, what does "WAP" mean?

Which component in a computer contains the logic circuitry that handles instructions of computer programs?

Why should technicians use a ground strap during memory installation in a desktop PC?

Two PCs with 802.11b NICs (network interface cards) can be connected without a hub in _____ mode.

The user reports that after downloading a program from the Internet, the computer does not boot into Windows. Which of the following is the MOST likely cause of this problem?

Which method is used to safely clean LCD computer screens?

When configuring ISA NICs (network interface cards) without jumpers or PnP (plug and play), what is used to set IRQs?

When should an MSDS (material safety data sheet) be referenced?

A client complains that a computer is making a great deal of noise throughout the day, but seems to operate normally. What may be the cause of the noise?

Which IRQ does a keyboard use for a standard PC running Windows 98?

On a system with one hard drive and one CD-ROM, what is the typical placement of the CD-ROM drive?

A technician gets frequent general protection faults. What could this indicate?

Which component in a computer contains the logic circuitry that handles instructions of computer ActualTests.com programs?

A client wants to connect a digital camera to a desktop computer system. What are the two MOST common interface types found on digital cameras? (Select TWO)

When installing Windows XP on a new system, the workstation fails to boot to the Windows XP install CD. What is the FIRST thing that should be checked?

How many 168 pin DIMMs are required per memory bank?