CompTIA
220-301 · Question #1633
A laptop user reports to a technician that the laptop battery no longer charges. The technician plugs in the laptop's AC adapter and sees that nothing happens. Which of the following is MOST likely…
The correct answer is D. The adapter is broken and needs to be replaced. See the full explanation below for the reasoning.
Question
A laptop user reports to a technician that the laptop battery no longer charges. The technician plugs in the laptop's AC adapter and sees that nothing happens. Which of the following is MOST likely the cause of this problem?
Options
- AThe battery is broken and rejects the charge.
- BThe charging software in Windows needs to be re-installed.
- CThe Allow Charge option in the laptop's CMOS needs to be enabled.
- DThe adapter is broken and needs to be replaced.
How the community answered
(27 responses)- A7% (2)
- B11% (3)
- C4% (1)
- D78% (21)
Community Discussion
No community discussion yet for this question.