CompTIA
220-301 · Question #1653
A customer states that after someone borrowed a computer, a larger than normal black border appeared around the edge of the Windows desktop. What is the FIRST question a technician should ask this…
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Question
A customer states that after someone borrowed a computer, a larger than normal black border appeared around the edge of the Windows desktop. What is the FIRST question a technician should ask this customer?
Options
- AHave you adjusted the contrast?
- BHas the operating system recently been upgraded?
- CHave you checked the video monitor control settings?
- DHave you checked to see if the video cable is loose?
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