CompTIA
220-301 · Question #1668
220-301 Question #1668: Real Exam Question with Answer & Explanation
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Question
A client calls and reports there is no sound on a computer. Before arriving in person, what should the technician do?
Options
- Aexplain that computers only make noise when they have an error, so all is well with his computer
- Bconfirm that the computer is powered on and try to play a song; if nothing is heard, explain that the
- Cwalk the client through the device settings and confirm that there is a sound card; confirm that the
- Dask the client to put in a music CD and try to play it; if it does not work, explain a sound card is
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