CompTIA
220-1202 · Question #97
After completing malware removal steps, what is the next step the technician should take?
The correct answer is B. Educate the end user. End-user education is crucial after malware removal to prevent recurrence. Teaching safe browsing habits and security awareness completes the remediation cycle.
Submitted by yousef_jo· Mar 30, 2026Operational Procedures
Question
After completing malware removal steps, what is the next step the technician should take?
Options
- APerform a secondary antivirus scan
- BEducate the end user
- CReimage the computer
- DReview system logs
How the community answered
(40 responses)- A3% (1)
- B80% (32)
- C5% (2)
- D13% (5)
Explanation
End-user education is crucial after malware removal to prevent recurrence. Teaching safe browsing habits and security awareness completes the remediation cycle.
Topics
#Malware remediation steps#User education#Incident response process
Community Discussion
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