220-1202 · Question #112
An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee qui
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Question
An employee is trying to connect their company laptop to an airport’s Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes. The internet connection is not working properly, and the employee cannot access any websites. Which of the following should a help desk technician suggest to the employee?
Options
- ALook for a wall socket with RJ45 and try to connect the laptop to it
- BContact the airport IT department
- CTell the employee that company policy prohibits connection to public Wi-Fi
- DReconnect to the network and read the pop-up carefully
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