220-1202 · Question #229
A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician…
The correct answer is B. Open File Explorer. F. Check the box to view hidden files. Opening File Explorer is required to access folder view options and navigate to the root directory. Viewing hidden files must be enabled because some system folders are hidden by default and will not appear until this option is checked.
Question
A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician explains that a few settings are needed to allow the folder to appear. Which of the following should the user do to be able to see the folder? (Choose two.)
Options
- AAdjust the display properties.
- BOpen File Explorer.
- COpen the root drive properties.
- DConfigure the system settings.
- ESet the view extensions to "on".
- FCheck the box to view hidden files.
How the community answered
(58 responses)- A5% (3)
- B81% (47)
- C2% (1)
- D2% (1)
- E10% (6)
Explanation
Opening File Explorer is required to access folder view options and navigate to the root directory. Viewing hidden files must be enabled because some system folders are hidden by default and will not appear until this option is checked.
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