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220-1202 · Question #160

A support technician receives a computer with a non-responsive touch pad. The touch pad does not appear to be physically damaged. Which of the following tools should the technician use to check the…

The correct answer is B. Device Manager. Device Manager is the tool used to check the status and functionality of hardware drivers, including the touch pad driver.

Submitted by asante_acc· Mar 30, 2026Operating Systems

Question

A support technician receives a computer with a non-responsive touch pad. The touch pad does not appear to be physically damaged. Which of the following tools should the technician use to check the touch pad driver?

Options

  • ASystem Configuration
  • BDevice Manager
  • CEvent Viewer
  • DLocal Users and Groups

How the community answered

(68 responses)
  • A
    12% (8)
  • B
    81% (55)
  • C
    3% (2)
  • D
    4% (3)

Explanation

Device Manager is the tool used to check the status and functionality of hardware drivers, including the touch pad driver.

Topics

#Device Manager#touch pad driver#hardware diagnostics#Windows tools

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