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220-1201 · Question #442
220-1201 Question #442: Real Exam Question with Answer & Explanation
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Submitted by wei.xz· Mar 30, 2026Domain list not provided
Question
A user's phone does not charge consistently, even after a new cable is used to try to charge the phone. The phone's battery is not swollen. Which of the following should a technician try next to fix the phone?
Options
- AReset the phone to factory default settings.
- BChange the battery.
- CArrange for repairs at a service center.
- DClean the USB-C port.
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Topics
#Mobile device troubleshooting#Phone charging issue#USB-C port cleaning