220-1201 · Question #237
A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?
The correct answer is B. Enabling data roaming. Voice calls can still go through on the partner networks without data roaming enabled, but mobile email requires a data connection. Turning on data roaming allows the device to use cellular data while abroad, restoring email functionality.
Question
A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?
Options
- ADisabling the GPS
- BEnabling data roaming
- CConfiguring 4G usage only
- DConnecting using a hotspot
How the community answered
(29 responses)- A3% (1)
- B72% (21)
- C10% (3)
- D14% (4)
Explanation
Voice calls can still go through on the partner networks without data roaming enabled, but mobile email requires a data connection. Turning on data roaming allows the device to use cellular data while abroad, restoring email functionality.
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