220-1201 · Question #295
When traveling in another country, a user is unable to receive calls or emails on their mobile phone. Which of the following should the technician verify is enabled on the user's device?
The correct answer is B. International eSIM. An international eSIM or roaming configuration enables a mobile device to connect to foreign carrier networks, allowing the user to make and receive calls, texts, and access mobile data (including email) while traveling abroad.
Question
When traveling in another country, a user is unable to receive calls or emails on their mobile phone. Which of the following should the technician verify is enabled on the user's device?
Options
- ABluetooth connectivity
- BInternational eSIM
- CPersonal hotspot
- DDomestic calling plan
How the community answered
(28 responses)- A11% (3)
- B82% (23)
- C4% (1)
- D4% (1)
Explanation
An international eSIM or roaming configuration enables a mobile device to connect to foreign carrier networks, allowing the user to make and receive calls, texts, and access mobile data (including email) while traveling abroad.
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