CompTIA
220-1002 · Question #730
220-1002 Question #730: Real Exam Question with Answer & Explanation
The correct answer is C: Third-party screen sharing. Third-party screen sharing tools work over standard internet connections without requiring VPN or corporate network membership, making them the most practical choice for a remote user in a shared public space.
Question
A technician is helping a remote user who has a Windows issue. The user is working from a shared office space and is not on the corporate network. Which of the following remote access methods is MOST likely to be successful in this case?
Options
- ATelnet
- BRemote desktop
- CThird-party screen sharing
- DSecure shell
Explanation
Third-party screen sharing tools work over standard internet connections without requiring VPN or corporate network membership, making them the most practical choice for a remote user in a shared public space.
Common mistakes.
- A. Telnet transmits all data including credentials in plaintext, is typically disabled on modern systems, and lacks the graphical interface needed for Windows desktop support.
- B. Remote Desktop (RDP) requires either direct network access or a VPN tunnel to reach the corporate network, which is unavailable to a user working from a public shared office space.
- D. SSH provides encrypted command-line access and is not suited for graphical Windows desktop support; it also requires specific port access and pre-configured credentials on the target system.
Concept tested. Remote access methods for users outside corporate network
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