A technician maps a network printer for a few users in an office. The users are initially able to print, but about a week later, they cannot print to the network printer. Which of the following…

The correct answer is D. Map the printer by hostname rather than IP address. The most likely cause is that the printer was originally mapped using its IP address, and that IP address changed after about a week - a typical DHCP lease period. When the DHCP server assigned a new IP to the printer, the mapped path became invalid. Mapping the printer by…

Networking

Question

A technician maps a network printer for a few users in an office. The users are initially able to print, but about a week later, they cannot print to the network printer. Which of the following should the technician do to ensure all users can print?

Options

AConfigure the printer NIC to use full duplexing.
BLocally attach the printer to the user's device.
CConfigure the printer to use a dynamic IP address.
DMap the printer by hostname rather than IP address.

How the community answered

(65 responses)

A
5% (3)
B
9% (6)
C
3% (2)
D
83% (54)

Explanation

The most likely cause is that the printer was originally mapped using its IP address, and that IP address changed after about a week - a typical DHCP lease period. When the DHCP server assigned a new IP to the printer, the mapped path became invalid. Mapping the printer by hostname (e.g., via DNS) instead of IP address resolves this: the hostname always resolves to the printer's current IP, regardless of DHCP changes. Option A (full duplex) addresses speed, not connectivity loss. Option B (local attachment) is impractical for shared printing. Option C (dynamic IP) is exactly what caused the problem and would make it worse.

Topics

#network printer#hostname resolution#dynamic IP#printer mapping

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