A user is attempting to open Outlook, Outlook seems to have cached some invalid user login information, causing it to fail when trying to connect to Office 365 applications. Which of the following…

The correct answer is D. Credential manager. Credential Manager is the Windows Control Panel applet that stores saved usernames and passwords for websites, Windows network resources, and applications like Microsoft Outlook. When Outlook caches invalid Office 365 credentials, they can be found under 'Windows Credentials'…

Networking

Question

A user is attempting to open Outlook, Outlook seems to have cached some invalid user login information, causing it to fail when trying to connect to Office 365 applications. Which of the following Control Panel applets should a technician use to clear the cached invalid user login information?

Options

ANetwork and Sharing Center
BSync Center
CUser Account Control
DCredential manager

How the community answered

(51 responses)

A
2% (1)
B
4% (2)
C
2% (1)
D
92% (47)

Explanation

Credential Manager is the Windows Control Panel applet that stores saved usernames and passwords for websites, Windows network resources, and applications like Microsoft Outlook. When Outlook caches invalid Office 365 credentials, they can be found under 'Windows Credentials' in Credential Manager and removed, prompting Outlook to request fresh, valid login information on next launch. The other options are unrelated: Network and Sharing Center manages network adapter settings and sharing options; Sync Center manages offline file synchronization; User Account Control (UAC) governs privilege elevation for applications, not stored credentials.

Topics

#Credential Manager#cached credentials#Office 365#Windows Control Panel

Community Discussion

No community discussion yet for this question.

Full 220-1002 Practice