A technician is setting up a new laptop for a doctor to take to a conference. The laptop contains private health information, and the technician needs to ensure the laptop is protected from…

Question

Options

• AUEFI password
• BPrivacy screen protector
• CLogin time restrictions
• DUser account restrictions
• EPassword expiration
• FFull disk encryption

• A
  81% (51)
• B
  5% (3)
• C
  2% (1)
• D
  10% (6)
• F
  3% (2)

Explanation

NOTE: The listed correct answer (A, E) appears to be incorrect for this scenario. For a laptop containing PHI that could be lost or stolen, the two best protections are: (A) UEFI/BIOS password, which prevents the system from booting without pre-OS authentication, and (F) Full disk encryption (e.g., BitLocker), which renders all stored data unreadable without the encryption key even if the drive is physically removed. Password expiration (E) is a useful account hygiene policy but does nothing to protect data on a physically stolen device. A privacy screen protector (B) only prevents shoulder-surfing. Login time restrictions (C) and user account restrictions (D) require the OS to boot and authenticate first - bypassed entirely if the drive is removed. For CompTIA A+ exam purposes, A and F are the industry-accepted correct answers for protecting a laptop from unauthorized access if lost or stolen.

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