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210-065 · Question #178

Refer to the exhibit. Which option performs a factory reset of a Cisco TelePresence System endpoint?

The correct answer is E. Troubleshooting > Configuration Issues. On a Cisco TelePresence System endpoint, the factory reset option is located under Troubleshooting > Configuration Issues in the web GUI.

Endpoint Troubleshooting

Question

Refer to the exhibit. Which option performs a factory reset of a Cisco TelePresence System endpoint?

Exhibit

210-065 question #178 exhibit

Options

  • AConfiguration > System Settings
  • BConfiguration > Security Settings
  • CTroubleshooting > Hardware setup
  • DMonitoring
  • ETroubleshooting > Configuration Issues
  • FTroubleshooting > System Restart
  • GCisco TelePresence System endpoint can be reset only via CLI.

How the community answered

(36 responses)
  • B
    3% (1)
  • D
    3% (1)
  • E
    94% (34)

Why each option

On a Cisco TelePresence System endpoint, the factory reset option is located under Troubleshooting > Configuration Issues in the web GUI.

AConfiguration > System Settings

Configuration > System Settings is used to view or modify general system parameters and does not contain a factory reset function.

BConfiguration > Security Settings

Configuration > Security Settings manages security-related configurations such as passwords and certificates, not factory reset operations.

CTroubleshooting > Hardware setup

Troubleshooting > Hardware Setup is used for hardware diagnostics and calibration tasks, not for resetting the system to factory defaults.

DMonitoring

The Monitoring section displays real-time operational data such as call statistics and system health, with no reset capability.

ETroubleshooting > Configuration IssuesCorrect

In the Cisco TelePresence System (CTS) web interface, the Troubleshooting > Configuration Issues section contains the option to perform a factory reset, returning the endpoint to its default configuration. This placement groups the factory reset with other configuration-level remediation tools, even though the path is not immediately intuitive.

FTroubleshooting > System Restart

Troubleshooting > System Restart performs a simple reboot of the endpoint without clearing configuration or restoring factory defaults.

GCisco TelePresence System endpoint can be reset only via CLI.

A factory reset can be performed through the web GUI under Troubleshooting > Configuration Issues, so it is not limited to CLI-only access.

Concept tested: Cisco TelePresence System factory reset via web GUI

Source: https://www.cisco.com/c/en/us/td/docs/telepresence/endpoint/cts_admin_guide/cts_admin_guide.html

Topics

#factory reset#CTS endpoint web UI#troubleshooting menu#configuration reset

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