210-065 · Question #178
Refer to the exhibit. Which option performs a factory reset of a Cisco TelePresence System endpoint?
The correct answer is E. Troubleshooting > Configuration Issues. On a Cisco TelePresence System endpoint, the factory reset option is located under Troubleshooting > Configuration Issues in the web GUI.
Question
Refer to the exhibit. Which option performs a factory reset of a Cisco TelePresence System endpoint?
Exhibit
Options
- AConfiguration > System Settings
- BConfiguration > Security Settings
- CTroubleshooting > Hardware setup
- DMonitoring
- ETroubleshooting > Configuration Issues
- FTroubleshooting > System Restart
- GCisco TelePresence System endpoint can be reset only via CLI.
How the community answered
(36 responses)- B3% (1)
- D3% (1)
- E94% (34)
Why each option
On a Cisco TelePresence System endpoint, the factory reset option is located under Troubleshooting > Configuration Issues in the web GUI.
Configuration > System Settings is used to view or modify general system parameters and does not contain a factory reset function.
Configuration > Security Settings manages security-related configurations such as passwords and certificates, not factory reset operations.
Troubleshooting > Hardware Setup is used for hardware diagnostics and calibration tasks, not for resetting the system to factory defaults.
The Monitoring section displays real-time operational data such as call statistics and system health, with no reset capability.
In the Cisco TelePresence System (CTS) web interface, the Troubleshooting > Configuration Issues section contains the option to perform a factory reset, returning the endpoint to its default configuration. This placement groups the factory reset with other configuration-level remediation tools, even though the path is not immediately intuitive.
Troubleshooting > System Restart performs a simple reboot of the endpoint without clearing configuration or restoring factory defaults.
A factory reset can be performed through the web GUI under Troubleshooting > Configuration Issues, so it is not limited to CLI-only access.
Concept tested: Cisco TelePresence System factory reset via web GUI
Source: https://www.cisco.com/c/en/us/td/docs/telepresence/endpoint/cts_admin_guide/cts_admin_guide.html
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