nerdexam
Cisco

210-065 · Question #177

A video engineer has opened a ticket with Cisco TAC for support and the TAC engineer has requested system information such as software version of Cisco VCS. Where does the video engineer find this…

The correct answer is D. Status. The Status section of the Cisco VCS web interface is where system-level information such as software version is displayed.

Endpoint Troubleshooting

Question

A video engineer has opened a ticket with Cisco TAC for support and the TAC engineer has requested system information such as software version of Cisco VCS. Where does the video engineer find this information?

Options

  • ASystem
  • BMaintenance
  • CConfiguration
  • DStatus

How the community answered

(47 responses)
  • A
    2% (1)
  • C
    4% (2)
  • D
    94% (44)

Why each option

The Status section of the Cisco VCS web interface is where system-level information such as software version is displayed.

ASystem

The System menu (if present) typically refers to system-level settings or management options, not a status display showing software version information.

BMaintenance

The Maintenance menu contains tasks such as upgrades, backups, and restarts, not a display of current software version information.

CConfiguration

The Configuration menu is used to configure VCS settings such as zones, transforms, and authentication, not to view system status or version details.

DStatusCorrect

In the Cisco VCS web interface, the Status menu provides a summary of system information including the current software version, system name, serial number, and other operational details that TAC commonly requests for troubleshooting. This is the designated read-only view of the system's current state, separate from configuration or maintenance sections.

Concept tested: Cisco VCS system status and software version location

Source: https://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/vcs/config_guide/X8-11/Cisco-VCS-Administrator-Guide-X8-11.html

Topics

#VCS status page#software version#system information#TAC support

Community Discussion

No community discussion yet for this question.

Full 210-065 Practice