210-060 · Question #89
Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)
The correct answer is A. enhances productivity by using availability awareness and reduce communications delays B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history. Cisco Unified IM and Presence Service primarily delivers availability awareness, messaging productivity, and enterprise IM features like persistent and group chat.
Question
Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)
Options
- Aenhances productivity by using availability awareness and reduce communications delays
- Bprovides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
- Cprovides and streamlines enterprise audio and video communications
- Denhances communications by providing multipoint conference capabilities
- Esupports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols
How the community answered
(15 responses)- A93% (14)
- E7% (1)
Why each option
Cisco Unified IM and Presence Service primarily delivers availability awareness, messaging productivity, and enterprise IM features like persistent and group chat.
IM and Presence provides presence status and availability awareness, which reduces phone tag and communication delays by letting users know the best time and method to reach a colleague.
The service delivers core enterprise IM capabilities including persistent chat rooms, group chat sessions, and IM conversation history logging, which are defining features of the product.
Audio and video communications are handled by Cisco Unified Communications Manager and associated endpoints, not by the IM and Presence Service.
Multipoint conferencing is a feature of Cisco Unified Communications Manager and dedicated conferencing bridges, not a function of IM and Presence.
Cisco IM and Presence natively uses XMPP and supports SIP/SIMPLE for federation, but H.323 is a voice/video signaling protocol unrelated to IM and Presence functionality.
Concept tested: Cisco Unified IM and Presence Service business benefits
Source: https://www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-im-presence-service/index.html
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