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210-060 · Question #90

In which section of Cisco Unified Communications Manager are Call Detail Records viewed?

The correct answer is A. Cisco Unified Serviceability. Call Detail Records in Cisco Unified Communications Manager are viewed through the CDR Analysis and Reporting tool located in Cisco Unified Serviceability.

Maintenance and Troubleshooting

Question

In which section of Cisco Unified Communications Manager are Call Detail Records viewed?

Options

  • ACisco Unified Serviceability
  • BCisco Unified OS Administration
  • CCisco Unified Reporting
  • DCisco Unified Communications Manager Administration
  • ECisco Unified Disaster Recovery

How the community answered

(42 responses)
  • A
    86% (36)
  • C
    2% (1)
  • D
    5% (2)
  • E
    7% (3)

Why each option

Call Detail Records in Cisco Unified Communications Manager are viewed through the CDR Analysis and Reporting tool located in Cisco Unified Serviceability.

ACisco Unified ServiceabilityCorrect

Cisco Unified Serviceability hosts the CDR Analysis and Reporting (CAR) tool, which is the designated interface for generating and viewing CDR and CMR reports. Administrators navigate to Cisco Unified Serviceability and then to the CAR tool under the Tools menu to access call detail data. This is the only CUCM interface that provides CDR reporting functionality.

BCisco Unified OS Administration

Cisco Unified OS Administration is used for operating system level tasks such as certificates, network settings, and software upgrades - not CDR reporting.

CCisco Unified Reporting

Cisco Unified Reporting generates system and cluster configuration reports but does not provide CDR or call detail analysis.

DCisco Unified Communications Manager Administration

Cisco Unified Communications Manager Administration is the configuration interface for dial plans, devices, and users, and does not contain CDR viewing tools.

ECisco Unified Disaster Recovery

Cisco Unified Disaster Recovery System is used exclusively for backup and restore operations and has no reporting functionality.

Concept tested: CUCM CDR Analysis and Reporting tool location

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/11_5_1/car/cucm_b_cdr-analysis-and-reporting-1151.html

Topics

#CDR#Cisco Unified Serviceability#call detail records

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