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010-151 · Question #61

Which three steps do you perform to troubleshoot when a rack server powers on with no video? (Choose three.)

The correct answer is A. Check that the front I/O dongle is properly seated. B. Check the front I/O cable connection to the motherboard. C. Check for memory subsystem failure.. When a rack server powers on but produces no video, troubleshooting focuses on the front I/O assembly and memory subsystem as the most common root causes.

Cisco Data Center System Devices Troubleshooting

Question

Which three steps do you perform to troubleshoot when a rack server powers on with no video? (Choose three.)

Options

  • ACheck that the front I/O dongle is properly seated.
  • BCheck the front I/O cable connection to the motherboard.
  • CCheck for memory subsystem failure.
  • DVerify the power source to equipment.
  • EReseat the DIMMs, CPU, and PCI cards.

How the community answered

(41 responses)
  • A
    80% (33)
  • D
    15% (6)
  • E
    5% (2)

Why each option

When a rack server powers on but produces no video, troubleshooting focuses on the front I/O assembly and memory subsystem as the most common root causes.

ACheck that the front I/O dongle is properly seated.Correct

The front I/O dongle on Cisco UCS C-series rack servers connects the front panel video and USB ports to the system board; if it is unseated or damaged, the video signal cannot reach the display even though the server is otherwise powered on. Checking that it is properly seated (A) and that the front I/O cable is securely connected to the motherboard (B) addresses the most common and easiest-to-verify physical causes. A memory subsystem failure (C) prevents POST from completing and will result in no video output, making it a critical third diagnostic check.

BCheck the front I/O cable connection to the motherboard.Correct
CCheck for memory subsystem failure.Correct
DVerify the power source to equipment.

Verifying the power source is not applicable here because the scenario explicitly states the server already powers on, confirming that power delivery is functional.

EReseat the DIMMs, CPU, and PCI cards.

Reseating DIMMs, CPUs, and PCI cards is a broader and more invasive remediation step that goes beyond the targeted diagnostics identified by the three correct answers.

Concept tested: Rack server no-video power-on troubleshooting steps

Source: https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c/hw/C220M5/install/C220M5.html

Topics

#rack server#troubleshooting#no video#hardware diagnostics

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