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010-151 · Question #42

After installation or replacement of a Cisco UCS C-Series Rack-Mount Server, the host does not boot. Which four options should be verified? (Choose four.)

The correct answer is A. Verify the power source to the equipment. C. Reseat the DIMMs, CPU, and PCI cards. D. Verify that power supplies are receiving power. F. Check the CPU sockets for bent pins. When a Cisco UCS C-Series rack-mount server fails to boot after installation or replacement, troubleshooting centers on power delivery and physical hardware seating. Verifying power sources, reseating components, confirming power supply function, and inspecting CPU sockets for…

Cisco Data Center System Devices Troubleshooting

Question

After installation or replacement of a Cisco UCS C-Series Rack-Mount Server, the host does not boot. Which four options should be verified? (Choose four.)

Options

  • AVerify the power source to the equipment.
  • BCheck for loose HDD cables.
  • CReseat the DIMMs, CPU, and PCI cards.
  • DVerify that power supplies are receiving power.
  • EReseat the mezzanine card connector.
  • FCheck the CPU sockets for bent pins.
  • GCheck the Cisco IMC for fan faults.

How the community answered

(31 responses)
  • A
    77% (24)
  • B
    13% (4)
  • E
    6% (2)
  • G
    3% (1)

Why each option

When a Cisco UCS C-Series rack-mount server fails to boot after installation or replacement, troubleshooting centers on power delivery and physical hardware seating. Verifying power sources, reseating components, confirming power supply function, and inspecting CPU sockets for damage are the correct first-line checks.

AVerify the power source to the equipment.Correct

Verifying the power source to the equipment is the most fundamental first step - without confirmed upstream power delivery, no further troubleshooting is valid, and power source problems are common in new rack installations.

BCheck for loose HDD cables.

Loose HDD cables cause storage enumeration failures but do not prevent a server from completing POST and beginning the boot sequence, making them a lower-priority check in a no-boot scenario.

CReseat the DIMMs, CPU, and PCI cards.Correct

Reseating DIMMs, CPUs, and PCI cards directly addresses the most common cause of post-installation boot failures, which is components not fully seated during installation or dislodged during a replacement procedure.

DVerify that power supplies are receiving power.Correct

Verifying that power supplies are receiving power confirms that the PSUs themselves are connected and functional, which is a distinct hardware check from verifying the upstream power source.

EReseat the mezzanine card connector.

The mezzanine card connector is a component specific to blade server form factors and is not present or relevant in a C-Series rack-mount server.

FCheck the CPU sockets for bent pins.Correct

Bent CPU socket pins are a physical damage risk during any installation involving the processor, and their presence will entirely prevent boot - visual inspection of the socket is mandatory after CPU-related work.

GCheck the Cisco IMC for fan faults.

Fan faults in Cisco IMC may cause thermal throttling or warnings but do not typically halt the boot process entirely in a newly installed server.

Concept tested: UCS C-Series rack server post-installation boot troubleshooting

Source: https://www.cisco.com/c/en/us/support/servers-unified-computing/ucs-c-series-rack-servers/products-installation-guides-list.html

Topics

#C-Series#boot failure#troubleshooting#hardware replacement

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