Apple
SVC-19A · Question #60
SVC-19A Question #60: Real Exam Question with Answer & Explanation
Sign in or unlock SVC-19A to reveal the answer and full explanation for question #60. The question stem and answer options stay visible for context.
Question
Please refer to the following information to answer the questions on the right. Debra has brought her iPad Pro to you for troubleshooting. She has been experiencing very slow charging of the battery and says the only way she can get a full charge is to leave the iPad alone for more than 12 hours. She brought in an Apple Power adapter and Lightning to USB cable. When you examine the power adapter, you notice that it is an iPhone power adapter not an iPad power adapter. You also noticed she was using an iPhone 6s while waiting to see you. Debra thinks her iPad is defective because her iPhone has no issue charging with this power adapter and cable. Based on the information Debra provided, in which problem space does this issue fit?
Options
- AEducational opportunity
- BUser Data
- CEnvironmental
- DSoftware
Unlock SVC-19A to see the answer
You've previewed enough free SVC-19A questions. Unlock SVC-19A for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.