Drag and Drop Question Drag the customer statement to its ideal response. To make a correction, drag the statement you want to use on top of the statement you want to replace. Answer:

The correct answer is I would like to make sure I understand correctly.; You are right. You have made several purchases.; I am sorry to hear that.; I will call you with a specific time for you to pick up your device.. You've hit your limit · resets 5:20am (America/New_York)

Customer Experience

Question

Exhibits

Answer Area

Drag items

I would like to make sure I understand correctly.You are right. You have made several purchases.I am sorry to hear that.I will call you with a specific time for you to pick up your device.

Correct arrangement

I would like to make sure I understand correctly.
You are right. You have made several purchases.
I am sorry to hear that.
I will call you with a specific time for you to pick up your device.

Explanation

You've hit your limit · resets 5:20am (America/New_York)

Topics

#ideal customer response#customer communication#service interaction

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