SPHR · Question #280
Key factors that contribute to a successful restructuring of the HR function include:
The correct answer is D. Service improvement and communication. Successful HR restructuring emphasizes not just efficiency but also enhancing service delivery and strengthening internal stakeholder communication. These ensure HR remains relevant, responsive, and aligned with business demands. Extract from HRCI-aligned HR knowledge (HR…
Question
Key factors that contribute to a successful restructuring of the HR function include:
Options
- ACost control and accountability
- BBusiness focus and benchmarking
- CProcess design and customer focus
- DService improvement and communication
How the community answered
(30 responses)- A17% (5)
- B10% (3)
- C3% (1)
- D70% (21)
Explanation
Successful HR restructuring emphasizes not just efficiency but also enhancing service delivery and strengthening internal stakeholder communication. These ensure HR remains relevant, responsive, and aligned with business demands. Extract from HRCI-aligned HR knowledge (HR Operations): SPHR content highlights that restructuring should prioritize "HR service delivery effectiveness, user satisfaction, and alignment with organizational priorities." Communication ensures stakeholder buy- in, and service improvement reflects strategic value delivery.
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