SPHR · Question #12
When first attempting to change an organization's culture, it is most important to focus on:
The correct answer is C. The reasons why the change is warranted. People resist change when they don't understand why it's happening. Clearly communicating the rationale builds buy-in and motivation, especially in deeply rooted cultural shifts. Extract from HRCI-aligned HR knowledge (Leadership and Strategy): SPHR best practices in…
Question
When first attempting to change an organization's culture, it is most important to focus on:
Options
- AThe external competitive environment
- BThe steps needed to initiate the change
- CThe reasons why the change is warranted
- DMetrics to measure the success of the change
How the community answered
(21 responses)- A5% (1)
- B10% (2)
- C76% (16)
- D10% (2)
Explanation
People resist change when they don't understand why it's happening. Clearly communicating the rationale builds buy-in and motivation, especially in deeply rooted cultural shifts. Extract from HRCI-aligned HR knowledge (Leadership and Strategy): SPHR best practices in organizational change stress that "the foundation of successful culture change lies in articulating the business case." Justifying the shift ensures internal alignment and smooth execution.
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