CompTIA
SK0-004 · Question #892
SK0-004 Question #892: Real Exam Question with Answer & Explanation
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Troubleshooting
Question
A server technician is troubleshooting an issue regarding users who are not able to access a reporting server. The reporting server has a static IP address and is connected to a Windows domain. The technician attempts steps to narrow down the issue: Pings the hostname but is not successful Pings the IP address and is successful Verifies the IP and DNS settings on the NIC card are okay Which of the following should the technician do NEXT?
Options
- APerform a tracert to the hostname and IP address.
- BReboot the computer to apply security updates to the system.
- CVerify the DNS A record for the hostname of the server.
- DUpdate the DNS configuration on the host NIC card to localhost for lookups.
- EPerform an ipconfig on the host to verify the IP configurations.
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Topics
#DNS troubleshooting#hostname resolution#DNS A record#network connectivity