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SK0-004 · Question #754

An administrator uses a DVD to upgrade an application on a server. After completing the upgrade, the administrator restarts the server, but it does not launch the OS correctly. Which of the…

The correct answer is B. Incorrect boot order. Leaving the upgrade DVD in the drive after an application installation causes the server to attempt booting from the DVD on restart instead of the OS drive.

Troubleshooting

Question

An administrator uses a DVD to upgrade an application on a server. After completing the upgrade, the administrator restarts the server, but it does not launch the OS correctly. Which of the following is the MOST likely cause of the boot failure?

Options

  • AFailed RAID array
  • BIncorrect boot order
  • CCorrupt BIOS
  • DIncompatible application

How the community answered

(55 responses)
  • A
    5% (3)
  • B
    91% (50)
  • C
    2% (1)
  • D
    2% (1)

Why each option

Leaving the upgrade DVD in the drive after an application installation causes the server to attempt booting from the DVD on restart instead of the OS drive.

AFailed RAID array

A failed RAID array would typically manifest as a pre-existing storage issue unrelated to an application upgrade activity performed from DVD.

BIncorrect boot orderCorrect

BIOS/UEFI boot order settings determine which device is checked first for a bootable source. After using a DVD for an application upgrade, if the DVD remains in the drive and the boot order prioritizes optical media over the hard drive, the server will attempt to boot from the DVD, which does not contain a bootable OS, resulting in a failed or incorrect boot sequence.

CCorrupt BIOS

BIOS corruption is an extremely rare event that would not be caused by running an application upgrade from optical media.

DIncompatible application

An incompatible application might cause OS instability or crashes after login, but it would not prevent the OS from loading entirely during the boot sequence.

Concept tested: BIOS/UEFI boot order causing post-installation boot failure

Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-to-uefi-mode-or-legacy-bios-mode

Topics

#boot order#boot failure#BIOS settings#post-upgrade startup

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