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SK0-004 · Question #747

A server technician is walking through the server room and notices a red or amber light on a drive in the server. No alerts have been received. Which of the following should be checked FIRST on the…

The correct answer is A. RAID configuration utility. A red or amber drive indicator light signals a potential drive failure or RAID degradation, so the RAID configuration utility should be checked first to assess the array health.

Troubleshooting

Question

A server technician is walking through the server room and notices a red or amber light on a drive in the server. No alerts have been received. Which of the following should be checked FIRST on the server?

Options

  • ARAID configuration utility
  • BPerformance monitor
  • CAir flow
  • DTemperature sensors

How the community answered

(34 responses)
  • A
    76% (26)
  • B
    15% (5)
  • C
    6% (2)
  • D
    3% (1)

Why each option

A red or amber drive indicator light signals a potential drive failure or RAID degradation, so the RAID configuration utility should be checked first to assess the array health.

ARAID configuration utilityCorrect

Hardware RAID configuration utilities display the status of every member drive and the overall array, directly identifying which drive is failing or has failed and whether the array is degraded or broken. Checking this first gives the technician the most actionable information about why the drive bay indicator is lit, enabling an appropriate response such as hot-swapping the failed drive before data loss occurs.

BPerformance monitor

Performance Monitor tracks CPU, memory, and throughput metrics and does not surface hardware-level drive indicator status or RAID health.

CAir flow

Airflow problems cause thermal events and temperature warnings, not drive bay hardware indicator lights.

DTemperature sensors

Temperature sensors report thermal conditions unrelated to drive hardware faults that trigger drive status LEDs.

Concept tested: Diagnosing drive failures using RAID configuration utility

Topics

#drive fault indicator#RAID monitoring#LED status#storage alert

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