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SK0-004 · Question #708

A server lost power and will not reboot. The KVM indicates the OS cannot be found. Which of the following actions should an administrator take to fix this issue?

The correct answer is A. Change the BIOS boot order. When a server cannot find its OS after a power event, the BIOS boot order is the first thing to check, as a CMOS reset or settings corruption can redirect the boot sequence away from the correct drive.

Troubleshooting

Question

A server lost power and will not reboot. The KVM indicates the OS cannot be found. Which of the following actions should an administrator take to fix this issue?

Options

  • AChange the BIOS boot order.
  • BReload the OS from DVD.
  • CRestore the IS from backup.
  • DConfirm the partition table as active.

How the community answered

(31 responses)
  • A
    81% (25)
  • B
    6% (2)
  • C
    3% (1)
  • D
    10% (3)

Why each option

When a server cannot find its OS after a power event, the BIOS boot order is the first thing to check, as a CMOS reset or settings corruption can redirect the boot sequence away from the correct drive.

AChange the BIOS boot order.Correct

After a power failure, the CMOS battery may have failed or settings may have been reset, causing the BIOS to look for a boot device in the wrong order - for example, trying to boot from a network adapter or empty optical drive before the OS disk. Correcting the boot order in BIOS to point to the system drive resolves the 'OS not found' error without data loss.

BReload the OS from DVD.

Reloading the OS from DVD is a destructive, last-resort action that destroys existing data and is inappropriate before first verifying whether the OS disk is simply not targeted by the boot sequence.

CRestore the IS from backup.

Restoring the OS from backup is a major recovery operation that should only be pursued after confirming the OS itself is actually corrupted or missing, not merely unreachable due to boot order.

DConfirm the partition table as active.

Confirming the partition is marked active addresses MBR-level boot configuration but is a more complex step that comes after the simpler BIOS boot order check has been ruled out.

Concept tested: BIOS boot order troubleshooting after power failure

Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/configure-uefigpt-based-hard-drive-partitions

Topics

#BIOS boot order#OS not found#POST#boot failure

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