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SK0-004 · Question #701

An administrator has installed an OS on a server. The administrator is able to ping directory server by IP address but is unable to join the domain. Which of the following could be causing the…

The correct answer is D. Misconfigured DNS settings. Being able to ping by IP but not join a domain indicates name resolution is failing, pointing to a DNS misconfiguration.

Troubleshooting

Question

An administrator has installed an OS on a server. The administrator is able to ping directory server by IP address but is unable to join the domain. Which of the following could be causing the problem?

Options

  • AIP address conflict
  • BIncorrect default gateway
  • CIncorrect subnet mask
  • DMisconfigured DNS settings
  • EMAC address conflict

How the community answered

(18 responses)
  • A
    6% (1)
  • B
    6% (1)
  • D
    78% (14)
  • E
    11% (2)

Why each option

Being able to ping by IP but not join a domain indicates name resolution is failing, pointing to a DNS misconfiguration.

AIP address conflict

An IP address conflict would disrupt IP-level communication and likely prevent even the successful ping that was observed.

BIncorrect default gateway

An incorrect default gateway would affect routing to remote networks but would not prevent joining a domain on the same local subnet, and ping success suggests the gateway is functional.

CIncorrect subnet mask

An incorrect subnet mask would cause IP communication failures on the local network, but the successful ping indicates IP connectivity is working correctly.

DMisconfigured DNS settingsCorrect

Domain join operations require the client to resolve the domain name to locate domain controllers via DNS SRV records. If DNS is misconfigured or points to the wrong server, the client cannot resolve the domain name even though IP-level connectivity is confirmed by the successful ping. Fixing the DNS server address in the NIC configuration would allow domain name resolution and enable the domain join.

EMAC address conflict

A MAC address conflict would cause intermittent or failed network communication at Layer 2, preventing the ping from succeeding consistently.

Concept tested: DNS dependency for Active Directory domain join

Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/active-directory/cannot-join-domain-dns

Topics

#DNS configuration#domain join#name resolution#Active Directory

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