nerdexam
CompTIA

SK0-004 · Question #557

An administrator attempts to install the latest security patches for an older server. When the administrator runs the patch installer, the install fails. The administrator tries again, and the…

The correct answer is C. The administrator is trying to install security patches for software that is not installed. When a patch installer repeatedly fails on an older server, the most likely cause is that the patch targets software or a software component that is not installed on that system.

Troubleshooting

Question

An administrator attempts to install the latest security patches for an older server. When the administrator runs the patch installer, the install fails. The administrator tries again, and the installer fails again. Which of the following is the MOST likely reason for this?

Options

  • AThe administrator improperly configured the virtual memory settings on the server.
  • BThe administrator is using incorrect patch switches for the install.
  • CThe administrator is trying to install security patches for software that is not installed.
  • DThe administrator is trying to install patches that require hard drive encryption on the

How the community answered

(46 responses)
  • B
    4% (2)
  • C
    93% (43)
  • D
    2% (1)

Why each option

When a patch installer repeatedly fails on an older server, the most likely cause is that the patch targets software or a software component that is not installed on that system.

AThe administrator improperly configured the virtual memory settings on the server.

Virtual memory settings affect system performance and paging but do not prevent a patch installer from executing or completing.

BThe administrator is using incorrect patch switches for the install.

Incorrect patch switches could cause unexpected behavior, but a standard patch installer run without custom switches failing repeatedly points to a compatibility or dependency issue, not a syntax problem.

CThe administrator is trying to install security patches for software that is not installed.Correct

Patch installers are designed to update specific software versions or components and will fail if the target software is absent or has a version that does not match the patch's prerequisites. On older servers, certain roles, features, or software packages may have been removed or may never have been installed, causing the installer to exit with an error. This is the most common and direct cause of a repeatable patch installation failure on legacy systems.

DThe administrator is trying to install patches that require hard drive encryption on the

Hard drive encryption is not a standard prerequisite for security patches, and its absence would not typically cause a patch installer to fail.

Concept tested: Patch installation failure due to missing software dependency

Source: https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-troubleshooting

Topics

#patch management#software installation#patch failure#security patches

Community Discussion

No community discussion yet for this question.

Full SK0-004 Practice