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SK0-004 · Question #46

Several of the finance department computers are experiencing timeouts while in their financial program. The program will not open or close; however, the previous day the program was running without…

The correct answer is B. Rogue processes. Rogue processes are unauthorized or runaway processes that consume excessive CPU, memory, or handles and can cause applications to hang or timeout unexpectedly.

Troubleshooting

Question

Several of the finance department computers are experiencing timeouts while in their financial program. The program will not open or close; however, the previous day the program was running without issues. Which of the following is MOST likely the cause of this problem?

Options

  • AService priority
  • BRogue processes
  • CFirewall problem
  • DProcessor affinity

How the community answered

(24 responses)
  • A
    8% (2)
  • B
    83% (20)
  • C
    4% (1)
  • D
    4% (1)

Why each option

Rogue processes are unauthorized or runaway processes that consume excessive CPU, memory, or handles and can cause applications to hang or timeout unexpectedly.

AService priority

Service priority (process priority level) is a configuration setting that would not change spontaneously overnight and would not cause programs to become completely unresponsive.

BRogue processesCorrect

A rogue process is an unexpected process - possibly malware, a corrupted service, or a runaway background task - that consumes system resources and can interfere with legitimate application execution. The sudden onset (working fine the previous day) combined with program timeouts and unresponsiveness is a classic symptom of a process monopolizing resources. Investigating via Task Manager to identify and terminate the offending process would be the first troubleshooting step.

CFirewall problem

A firewall problem would typically manifest as network connectivity failures or blocked ports, not as a local program hanging on open or close operations.

DProcessor affinity

Processor affinity assigns a process to specific CPU cores and is a manual configuration that does not change on its own or cause application timeouts.

Concept tested: Identifying rogue processes causing application hangs

Source: https://learn.microsoft.com/en-us/windows/win32/procthread/processes-and-threads

Topics

#rogue processes#service timeouts#process management#application performance

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