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SK0-004 · Question #411

After applying a set of OS patches, a systems administrator finds that, on reboot, a server hangs with a blinking cursor after the system POST. Which of the following should the administrator do…

The correct answer is A. Attempt to reload the master boot record. A blinking cursor after POST following OS patches points to a corrupted or overwritten Master Boot Record (MBR), making MBR recovery the logical first step before any destructive action.

Troubleshooting

Question

After applying a set of OS patches, a systems administrator finds that, on reboot, a server hangs with a blinking cursor after the system POST. Which of the following should the administrator do FIRST?

Options

  • AAttempt to reload the master boot record
  • BReplace the boot drive, and reinstall the OS
  • CRestore the server from backup
  • DClone the boot drive to another hard drive

How the community answered

(46 responses)
  • A
    72% (33)
  • B
    4% (2)
  • C
    9% (4)
  • D
    15% (7)

Why each option

A blinking cursor after POST following OS patches points to a corrupted or overwritten Master Boot Record (MBR), making MBR recovery the logical first step before any destructive action.

AAttempt to reload the master boot recordCorrect

OS patches can overwrite or corrupt the MBR, which is responsible for loading the bootloader. Reloading or repairing the MBR using recovery tools (e.g., bootrec /fixmbr on Windows) is the least invasive and most targeted first response to this symptom - it directly addresses the likely root cause without data loss.

BReplace the boot drive, and reinstall the OS

Replacing the drive and reinstalling the OS is a last-resort action that destroys existing data and configuration; it is not appropriate before attempting a targeted repair.

CRestore the server from backup

Restoring from backup is a valid recovery path but skips the simpler and faster MBR repair option that may fully resolve the issue without a full restore.

DClone the boot drive to another hard drive

Cloning the boot drive copies the problem to another drive and does not repair the underlying MBR corruption causing the hang.

Concept tested: MBR corruption troubleshooting after OS patching

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/bootrec

Topics

#OS patching#master boot record#boot failure#POST

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