SK0-004 · Question #37
Two new applications have been added to a working server. The server response is now very slow. An appropriate plan of action is to:
The correct answer is D. uninstall the newly installed applications one at a time. When a server becomes slow after adding two new applications, the correct troubleshooting approach is to remove the new applications one at a time to isolate which one is causing the performance degradation.
Question
Two new applications have been added to a working server. The server response is now very slow. An appropriate plan of action is to:
Options
- Auninstall each server application and reinstall the two new applications.
- Binstall another application to see if this improves the server response time.
- Cinstall antivirus and malware software.
- Duninstall the newly installed applications one at a time.
How the community answered
(32 responses)- A3% (1)
- C9% (3)
- D88% (28)
Why each option
When a server becomes slow after adding two new applications, the correct troubleshooting approach is to remove the new applications one at a time to isolate which one is causing the performance degradation.
Uninstalling the original server applications is unnecessary and risky, as those were working correctly before the new installations were made.
Installing additional software will not help diagnose a performance issue and may further degrade server response time.
Installing antivirus software does not address the direct cause of the slowdown, which is the addition of two specific new applications.
Uninstalling the newly installed applications one at a time follows the standard troubleshooting methodology of isolating variables to identify the root cause. Removing them individually, rather than together, allows you to pinpoint which specific application is causing the slowdown. This is the least disruptive and most methodical approach.
Concept tested: Troubleshooting methodology - isolating variables
Source: https://www.comptia.org/training/resources/exam-objectives
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