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SK0-004 · Question #320

While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to…

The correct answer is B. Video chipset manufacturer C. Server manufacturer. Firmware updates for server hardware components should come only from authoritative sources - the component chipset manufacturer or the server manufacturer - to ensure compatibility and integrity.

Server hardware installation and management

Question

While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware? (Select TWO).

Options

  • AThird-party manufacturer
  • BVideo chipset manufacturer
  • CServer manufacturer
  • DOperating system manufacturer
  • EShareware file sharing site

How the community answered

(46 responses)
  • A
    4% (2)
  • B
    87% (40)
  • D
    7% (3)
  • E
    2% (1)

Why each option

Firmware updates for server hardware components should come only from authoritative sources - the component chipset manufacturer or the server manufacturer - to ensure compatibility and integrity.

AThird-party manufacturer

A generic 'third-party manufacturer' is not an authoritative source and may provide untested or incompatible firmware that could damage hardware or introduce instability.

BVideo chipset manufacturerCorrect

The video chipset manufacturer (e.g., NVIDIA, AMD, Matrox) publishes firmware and driver updates specific to their hardware silicon and is a primary authoritative source. The server manufacturer (e.g., Dell, HPE, Lenovo) also provides validated, server-platform-tested firmware updates that are certified for their specific hardware configurations. Using either or both of these sources ensures the update is genuine, compatible, and supported.

CServer manufacturerCorrect
DOperating system manufacturer

The operating system manufacturer provides OS-level drivers, not hardware firmware updates, which operate at a lower level than the OS.

EShareware file sharing site

Shareware file sharing sites are unreliable and pose serious security risks including malware; firmware from such sources must never be used in production environments.

Concept tested: Identifying authoritative sources for hardware firmware updates

Topics

#firmware update#video hardware#driver source#manufacturer support

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