SK0-004 · Question #218
A user is unable to save a new presentation to the network U:\ drive. The error message indicates that there is no available space. Other users in the department are not experiencing any problems…
The correct answer is B. The user's disk quota has been exceeded on the U:\drive. Because only this specific user is affected and the error message explicitly cites no available space rather than a permission or mapping issue, a per-user disk quota is the most likely cause.
Question
A user is unable to save a new presentation to the network U:\ drive. The error message indicates that there is no available space. Other users in the department are not experiencing any problems saving to the U:\ drive. Which of the following is the MOST likely cause of this issue?
Options
- AThe user does not have permissions to use the U:\ drive.
- BThe user's disk quota has been exceeded on the U:\drive.
- CThe user's local drive is out of space.
- DThe user does not have the U:\ drive mapped.
How the community answered
(35 responses)- A3% (1)
- B91% (32)
- D6% (2)
Why each option
Because only this specific user is affected and the error message explicitly cites no available space rather than a permission or mapping issue, a per-user disk quota is the most likely cause.
A permissions issue would produce an 'access denied' error rather than a message indicating no available space, and would also prevent reading from the drive, not just writing.
Disk quotas are applied per-user on network shares, allowing administrators to limit how much space each individual account can consume. When a quota is exceeded, the operating system returns a 'no available space' error even though other users with remaining quota can still write to the same share without issue. This perfectly matches the scenario where only one user is affected while others in the same department can save normally.
Saving to a mapped network drive writes directly to the remote file server's storage, so the user's local drive space is irrelevant to this operation.
If the U:\ drive were not mapped, the user would receive a 'drive not found' or 'path not found' error, not a message about insufficient space.
Concept tested: Per-user disk quota enforcement on network shares
Source: https://learn.microsoft.com/en-us/windows-server/storage/fsrm/quota-management
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