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SK0-004 · Question #171

A technician is installing an operating system on a server using source files on a USB storage device. The technician is unable to boot to the USB device using different USB ports on the server…

The correct answer is C. Reconfigure the boot order. When a server cannot boot from a USB device despite trying different ports, the BIOS/UEFI boot order must be reconfigured to prioritize the USB device.

Troubleshooting

Question

A technician is installing an operating system on a server using source files on a USB storage device. The technician is unable to boot to the USB device using different USB ports on the server. Which of the following should the technician do to ensure that the operating system can be installed from the USB storage?

Options

  • ACopy the source files to a CD
  • BInstall the latest USB device drivers
  • CReconfigure the boot order
  • DUpdate the BIOS firmware

How the community answered

(29 responses)
  • B
    3% (1)
  • C
    90% (26)
  • D
    7% (2)

Why each option

When a server cannot boot from a USB device despite trying different ports, the BIOS/UEFI boot order must be reconfigured to prioritize the USB device.

ACopy the source files to a CD

Copying files to a CD changes the media type but does not address the root cause, which is that removable media is not set as a priority boot device in the firmware.

BInstall the latest USB device drivers

USB device drivers operate at the OS level and are not required for BIOS/UEFI to recognize and boot from a USB storage device during pre-boot.

CReconfigure the boot orderCorrect

The BIOS/UEFI firmware controls the sequence in which devices are attempted for booting, and by default USB storage devices may have lower priority than the internal hard drive or network boot. Reconfiguring the boot order to place the USB device first ensures the system attempts to load the OS installer from it before other devices. This is a required step whenever installing an OS from removable media on a server.

DUpdate the BIOS firmware

Updating BIOS firmware is not necessary to enable USB booting, as the existing firmware already supports USB boot and only needs the boot order setting adjusted.

Concept tested: BIOS/UEFI boot order configuration for removable media

Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/boot-to-uefi-mode-or-legacy-bios-mode

Topics

#boot order#BIOS settings#OS installation#USB boot

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