CompTIA
SK0-003 · Question #948
SK0-003 Question #948: Real Exam Question with Answer & Explanation
The correct answer is B. Reseat the memory chips.. If newly installed memory is not recognized by a server, the administrator should first reseat the memory chips to ensure they are properly seated in their slots.
Troubleshooting
Question
An administrator is upgrading memory on the server. Once the server in turned back on, the administrator notices that the memory has not changed. The system board website says the board should accept the new amount of memory. Which of the following should the administrator do FIRST?
Options
- AReplace memory chips with known good memory chips.
- BReseat the memory chips.
- CUpdate the BIOS.
- DUpgrade the server OS.
Explanation
If newly installed memory is not recognized by a server, the administrator should first reseat the memory chips to ensure they are properly seated in their slots.
Common mistakes.
- A. Replacing memory chips with known good ones is a step to take if reseating doesn't work, indicating potential faulty RAM, but it's not the first action.
- C. Updating the BIOS might be necessary if the BIOS firmware itself doesn't support the new memory type or density, but it is a more complex and potentially risky step than reseating, and usually not the immediate first action.
- D. Upgrading the server OS is unrelated to the hardware detection of RAM; the operating system relies on the BIOS/UEFI to recognize and report the installed memory.
Concept tested. Server hardware troubleshooting; memory installation
Topics
#Memory upgrade#Hardware troubleshooting#POST issues#Reseating components
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