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SK0-003 · Question #796

A vendor plugs their laptop into a port on a wall jack. The vendor is unable to access the network. Which of the following is the MOST likely problem?

The correct answer is A. Port security is enabled. The most likely reason a vendor's laptop cannot access the network when plugged into a wall jack is that port security is enabled on the switch, restricting access to unauthorized MAC addresses.

Troubleshooting

Question

A vendor plugs their laptop into a port on a wall jack. The vendor is unable to access the network. Which of the following is the MOST likely problem?

Options

  • APort security is enabled
  • BThe DNS server is down
  • CThe DHCP server is down
  • DThe host file is misconfigured

How the community answered

(63 responses)
  • A
    83% (52)
  • B
    11% (7)
  • C
    2% (1)
  • D
    5% (3)

Why each option

The most likely reason a vendor's laptop cannot access the network when plugged into a wall jack is that port security is enabled on the switch, restricting access to unauthorized MAC addresses.

APort security is enabledCorrect

Port security, when enabled on a switch port, restricts access to only a specific MAC address or a limited number of MAC addresses, preventing unauthorized devices like a vendor's laptop from connecting to the network even if physically plugged in. When an unauthorized device attempts to connect, the port typically shuts down or restricts traffic.

BThe DNS server is down

If the DNS server were down, the vendor might still obtain an IP address and access internal resources by IP, but wouldn't be able to resolve hostnames; however, the question implies no network access at all.

CThe DHCP server is down

If the DHCP server were down, the laptop would fail to obtain an IP address automatically, but this would affect all new connections, not specifically a vendor's unauthorized device scenario. Port security is more specific to unauthorized access.

DThe host file is misconfigured

A misconfigured host file on the vendor's laptop would only affect name resolution for specific entries on that laptop, not prevent all network access via a secure port.

Concept tested: Network access control - Port Security

Source: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/security/configuration_guide/b_sec_152ex_2960-x_cg/b_sec_152ex_2960-x_cg_chapter_0100.html

Topics

#port security#network access#switch configuration#troubleshooting

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